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InfiCRM

Features

One system from campaign to cash

Every capability below is available in InfiCRM today.

01

Know which marketing pays

Tracking links, a first-party website tracker and five attribution models connect every advert to the leads, deals and payments it produced.

  • Campaign tracking links with UTM and click-id capture
  • Website tracker on your own domain, consent-aware, no fingerprinting
  • First touch, last touch, linear, position-based and time-decay models
  • Cost per lead, CAC, ROAS and ROI - with reported and measured figures kept apart

02

Never lose a lead

Capture leads from website forms, imports and your team, assign them automatically and follow up on time.

  • Website forms with spam protection
  • CSV import and export
  • Round-robin or manual assignment
  • Scoring, statuses and first-response timers
  • Convert to contact, company and deal without losing history

03

A pipeline your team actually uses

Drag deals through your stages, see what is stuck and forecast what will close.

  • Multiple pipelines and custom stages
  • Kanban board with stage history and deal ageing
  • Lost reasons and weighted forecast
  • Tasks, follow-ups and @mentions

04

Quotations and invoices in Kwacha

Professional, VAT-correct quotations your customers accept online, converted to invoices in one click.

  • Exact integer money maths - no rounding surprises
  • VAT 16.5% configured as data, not hard-coded
  • Secure share links: customers view, accept or decline
  • Printable documents for PDF

05

Partial payments, reconciled

Record Airtel Money, TNM Mpamba, bank, cash and card payments against invoices - partial or full, never twice.

  • Idempotent recording prevents double entries
  • Overpayment protection and reversals
  • Overdue reminders
  • Multi-currency with recorded exchange rates

06

Dashboards from real records

Executive, sales, marketing and finance dashboards computed from your data - never from estimates.

  • Revenue, pipeline and conversion
  • Campaign performance per attribution model
  • Receivables and payment mix
  • One reporting currency, never mixed

Transform every lead into a customer.

Start a free trial - no card needed. Your organization is set up in Malawi Kwacha with VAT ready.